Ari Kaplan Advisors produces an annual market research report – E-Discovery Unfiltered: A Survey of Current Trends and Candid Perspectives – based on independent anonymous interviews with 25-30 professionals responsible for e-discovery decision-making. In 2017, Ari Kaplan personally spoke with ten in-house lawyers, nine in-house legal administrators, and eight AmLaw 200 law firm partners about vendor management trends and to record their direct impressions of the following 30* companies:
- Advanced Discovery
- Commonwealth Legal
- eDiscovery Point
- eTERA Consulting
- Lighthouse eDiscovery
- Special Counsel
100% of the participants implemented e-discovery tools, developed e-discovery processes, and selected e-discovery tools and vendors. All but one managed the e-discovery budget. Of the nineteen respondents from corporations, seven were in financial services, including banking and insurance, four were in life sciences, three were in manufacturing, two were in retail, one was in energy, one was in transportation, and one was in entertainment. 59% worked for companies with revenues that exceed $5 billion and 79% worked for companies with over 10,000 employees.
Among other topics, the report specifically identifies the legal industry’s most significant trends, where survey participants are investing in e-discovery in 2017, the services that are most valuable to them, the qualities that matter most when choosing or working with a provider, leading vendors for analytics, the cloud, and visualization, preferences for accessing technology solutions in the future (i.e., in the cloud or on-premises), the biggest e-discovery headaches, and whether companies are bringing more of the e-discovery process in house.
*The list of vendors under review is not meant to be comprehensive and the inclusion of a company in the discussion is not designed to indicate any market position. A primary purpose of the report is to provide the companies who invest in its content with direct insight on their businesses and an overview of their competitive landscape. A more expansive compilation of providers is available here.